Shipping & Returns

Shipping Policy

Please allow 1-3 business days for your order to be processed. Once your order ships, you will receive tracking information via email/text with estimated delivery date. We are not responsible for delays that may occur within the shipping carriers' network. If more than 10 days pass and you haven’t received your order please contact us by email: info.prettyladyessentials@yahoo.com

Returns & Exchanges Policy

In the event that you do not love your purchase, you can return the product(s) for store credit within 3 business days. A 10% restocking fee will apply for wig returns. Store credits are issued in the form of a e-gift card which holds no cash value. All sales are final on clearance and sale items. No returns, exchanges, or replacements will be accepted on said items.